Support, Updates, and Warranty
4 Docs
International orders
Last Updated: September 10, 2026International orders are accepted, subject to export review, and carry conditions that differ from a domestic order. The governing text is the Sales and Shipping Terms and the Product Terms; this article summarizes them. Ordering from outside the United States You can order through the site or by quote. Every international order goes through an…
Warranty coverage and how to make a claim
Last Updated: September 2, 2026What the hardware warranty covers, what it does not, and how to make a claim. The governing text is the Sales and Shipping Terms on the legal page; this article summarizes it. Coverage Item Warranty Hardware Limited warranty against defects in materials and workmanship under normal use, for ninety days from delivery Software, including DragonOS…
Software and SDR firmware updates
Last Updated: September 13, 2026How updates to the WarDragon software and SDR firmware reach a kit, what to do before applying one, and what to expect afterward. How updates are delivered Updates are issued per kit, on request. Open a request through the support page with the serial number or order reference and the configuration you are running. You…
Opening a support request and building a diagnostic bundle
Last Updated: September 2, 2026Technical support for purchased WarDragon kits and active DragonScope subscriptions is requested through the support page. Supplying the right information up front resolves a request faster. Where to open a request Use the request form on the support page. Purchasing, configuration advice, and quote requests do not go through the support queue — use the…